Lexus of Pembroke Pines

PLEASE BEWARE: I purchased a vehicle specifically because it was advertised as L/CERTIFIED BY LEXUS, which includes a 161-point inspection, warranty, and two years of complimentary maintenance. After the sale and now that I’m ready to schedule my first factory recommended maintenance, I learned the certification was revoked without disclosure simply because I received an “aggressive” discount. How does a car get advertised and certified, assuming it has passed the rigorous Lexus inspection, only for that certification to be revoked? If the car was truly inspected and certified, removing that designation makes no sense unless it was never legitimate to begin with. Wrong and deceptive. Questionable quality products. When I question sales manager Zee Hanif, sales advisor Ricardo, and the CPO specialist, I got defensive responses instead of accountability. They later called to say I got a “good deal” - but how is it a good deal when my car isn’t certified? Which was the whole reason I agreed to the sale. Lexus cars are fantastic, but the Pembroke Pines dealership’s tactics are misleading. If you’re buying an “L/Certified Lexus,” be warned - your certification may disappear without notice.