Your Privacy

By accessing this website, you acknowledge that Edmunds and its third-party business partners may use cookies, pixels, and similar technologies to collect information about you and your interactions with the website as described in our Privacy Statement; and you agree that your use of the website is subject to our Visitor Agreement.
Skip to main content

Lexus of Pembroke Pines


16150 Pines Blvd, Pembroke Pines, FL 33027 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (15) No (3)
Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Bumped and Bullied by Irv Smith
Written by BocaBuyer on 01/23/2017

After 6 months of negotiating with Irv Smith of Lexus Pembroke Pines for my 18 year old daughters new Lexus IS, I was deceived by Irv and bumped at the signing. All of a sudden the terms changed and he tried to force me to sign a 45 month lease. Irv got very aggressive and I feared physical violence. In an effort to avoid confrontation, I had to threaten to call the police to get my keys back. My daughter was devastated to not get her car, and as a 50 year old man have considered filing a police report and restraining order against Irv Smith. As a multiple time customer of Lexus, I still can't believe how bad an experience this was. Respectfully submitted,

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.