Lexus of Pembroke Pines
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Bumped and Bullied by Irv Smith
Written by 01/23/2017
onAfter 6 months of negotiating with Irv Smith of Lexus Pembroke Pines for my 18 year old daughters new Lexus IS, I was deceived by Irv and bumped at the signing. All of a sudden the terms changed and he tried to force me to sign a 45 month lease. Irv got very aggressive and I feared physical violence. In an effort to avoid confrontation, I had to threaten to call the police to get my keys back. My daughter was devastated to not get her car, and as a 50 year old man have considered filing a police report and restraining order against Irv Smith. As a multiple time customer of Lexus, I still can't believe how bad an experience this was. Respectfully submitted,
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No