AutoNation Ford Panama City
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Dealership Service Review
service Rating
Purchaser
Written byon 04/04/2024
The finance team had not been trained properly. When I went to my appointment at my bank, I did not been given the correct paperwork. When I call Autonation they would not speak to me because "all of the finance team was in a meeting, and could not be disturbed. How can you have a car dealership and not have anyone available to help with financing? I have made attempts to talk to fiance manager, however my calls are not returned.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Piper Yost on 04/05/2024
Dealer Response
Hi, it's upsetting to hear that your experience was anything but stellar. Please call our General Manager at (850) 253-7000 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
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