Greenway Chrysler Dodge Jeep Ram

If I can save one buyer from the ‘bait and switch’ then I will feel good about my experience. I have never been through what we experienced (over the two days of interaction with their sales team) in any transaction involving a vehicle purchase and agreement ahead of time...ever. We drove approximately two hours to Orlando this weekend to purchase a vehicle that we have been researching for quite some time. We had several dealerships to consider but after a phone call with Greenway Chrysler, Dodge, Jeep we decided to stop by to see if they could honestly do business as they claim. After finding the vehicle of our liking, we discussed the price and on the initial day we visited were only about $1500 apart. Unable to close the gap we left and we were ok with that. I did not feel like they were shifty, just that we had a gap in our value of the vehicle. Where it went wrong was the next day, as we were preparing to look at other places, I received a call from the salesman Marvin and we further discussed the price difference and we both agreed to a price that neither of us walked away as the winner. In writing from them we drove back to Greenway CJD in a horrible rainstorm to sign our paperwork. I provided them with a check, my drivers license and signed the agreement. Only to have Kevin the manager come sit down and tell me that he wanted to review some numbers with me. I quickly let him know that I came back to make the deal, have excellent credit, signed the paperwork with the agreed upon price and Kevin told me I need to pay $800 more so they make a profit on the vehicle. I then told him that we had an agreed upon price and we came all the way back because of the word that his salesman gave us in writing. At that point I called my wife to please pull over and be prepared to turn around to get me so we can leave because they were being dishonest, disrespectful, and trying to take advantage of me. I really was disappointed in the fact that I was victimized by people that gave their word. Please, take this review from an honest family that was treated like fools. If you want to respond with a comment and your email them I will reach out to contact you personally to give you any additional information that protects you from being taken advantage of by this dealership or a similar one. I know there are plenty of other dealerships that would not treat a family that educates our children and protects people from fraud for a living like they did. We try to live up to other people’s expectations in our careers and we’re really disappointed that Greenway Chrysler, Dodge, and Jeep couldn’t do the same!