AutoNation Chevrolet West Colonial

I purchased a brand new 2021 chevrolet silverado on January 30, 2021. I noticed shortly after the blind spot warning light on the passenger mirror wasn't working. I made an appointment for service on 2/9/21 (10 days later). I arrived about 9:45am. I told them I would wait because I thought surely it wouldn't take long on a brand new vehicle. Although I had just spent $50,000 at their business I was not treated like it. They never offered a loaner car or a ride for me. They never gave me updates on what was going on with my vehicle. After about three hours waiting with no update I went to check and they told me the technician was at lunch and they don't have any updates. At that time I asked for a loaner car. I was told they can't give me one without a diagnosis. I asked even when it's a brand new vehicle I just purchased here? They said sorry there's nothing they could do. About a half hour later I asked again what was going on. No update and was told the same thing about a loaner car. At the 4 hour mark I was getting upset and told them I had now been there longer than I was 10 days prior when I purchased the vehicle. I asked who was in charge of loaner vehicles. They gave me the same BS about not having a diagnosis. I was getting increasingly pissed off when one of them said to go ahead and give me a loaner. After 4.5 hours of waiting I was able to go to work. Around 5pm I still had no updates so I called. No information was given as to what the the timeline wa to be done. Said they would call me in the morning. No call all morning. The sales person that sold me the vehicle contacted me and asked how everything was going. I told her horribly. Shortly after she said the vehicle was fixed and I could pick it up. About an hour later the service department called and said it was ready. I will never return to any auto nation again. If this is how they treat someone that purchased a defective vehicle from them 10 days earlier I can't imagine how they would treat any customer that didn't buy a brand new vehicle from them that needed service. If I had any recourse to return the vehicle and give my business to another dealership I definitely would! DON'T GO TO AUTO NATION!