AutoNation Chevrolet West Colonial
Dealership Sales Review
Quite possibly the easiest car sales experience I have ever had. I originally purchased a certified pre owned vehicle and had a mechanical issue on the 3rd day with the exhaust. I contacted the sales person, Brandon and Jessica and brought the vehicle back for service. I was given a loaner vehicle. The mechanic was unable to find the problem and I then told Brandon that I would like to have a new vehicle since the dealership had a 5 day return policy. I was told to come in and they would take care of me. I returned to the dealership and told Jessica that I wanted a new Silverado and model for the same price that I paid for the certified pre owned vehicle. She said that she would see what she could do. A few minutes later she returned with a truck with everything except the E Assist and Tonneau cover. This was fine with me as I did not really want the E assist anyway. I accepted the offer to buy the Tonneau cover and she would install it for free. At the end of the day my payments were actually $5 less than with the certified pre owned. I am very happy and pleased that they honored the return policy and made good with a new truck. I will most definitely recommend the dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes