Gilbert Ford
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Dealership Service Review
service Rating
Turbo replacement
Written byon 06/12/2015
The only reason I did not give the dealership 5 stars is because I was told the job would be a few hour job but they had my truck for 2 days. That is the reason I responded with "no" to two questions. There seemed to be a minor communication issue too but that was resolved though that could have been a puzzle piece that caused the miscommunication about the length of time the job would take. Over-all I am very satisfied with Gilbert Ford and actually purchased a vehicle from them about 2 months ago.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No