Gilbert Ford
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Dealership Service Review
service Rating
Well Done...
Written byon 05/14/2018
updated 05/24/2018
There was a bit of miscommunication upon my arrival, so at 8 months pregnant and inconvenienced due to the miscommunication my hopes weren’t too high. I can honestly tell you I left surprisingly pleased. The service was excellent. The staff was friendly. My issue was fixed and I was on the road again much quicker than expected. Alex in the Service Dept was extremely accommodating and pleasant. I will be back, hopefully not anytime soon, but I will be giving them my business again. Thanks for the great service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No