Potamkin Hyundai
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Charged me to install Leather -- Put Vinyl instead
Written byon 03/05/2011
updated 08/05/2025
I purchased a vehicle from Potamkin and paid them to install (according to the paperwork) a new "leather" interior. But instead they installed a vinyl interior. Potamkin refuses to remedy the situation, fervently denies that my vehicle has anything but genuine leather (let's be clear: leather comes from cows) and does not even return my calls. When I called their corporate office and asked for the owner, I was immediately hung up on multiple times. When the corporate office finally did have a conversation with me they referred my concerns back to the salesperson. I feel I have exhausted all my remedies to get this situation resolved. All I can hope for now is that other buyers aren't ripped off like me.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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chayek on 04/05/2011
We do not install vinyl interiors to any of our vehicles.
If a car doesn't have leather and a customer would like to have leather added, we use only the best and most reputable leather installation companies.
We do between 15-20 leather installations a month and have never had anyone else complain that it is vinyl.
You are a valued customer and your satisfaction is important to us.
We had a meeting set up with the leather installation company to show you that it is leather they are installing and we never heard back from you.
That offer still stands.
If you would like to do so, please feel free to contact me at the dealership.
Chris Hayek
Sales Manager
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