Doral Kia
Back to Service Reviews
Dealership Service Review
service Rating
Waste of Time
Written byon 07/15/2025
One of the worst service experiences I have ever had. I came in with an appointment. It took 4 hours to get an oil change. The coffee machine was broken. The service cost almost $300.00 and my car was returned to me dirty. My service agent did her best but there was clearly a staff shortage and very poor communication. I will try another dealership for my service next time. This was a waste of an entire day.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No