Bomnin Chevrolet West Kendall
Dealership Service Review
They had my vehicle for 6 weeks to fix a horn and fuel injector failure. I think that 6 weeks is too long to service any vehicle. My service advisor lied the whole time about servicing my vehicle. I went to pick up my vehicle after 6 weeks and it was covered with dirt and bird feces. Another part that he said was fixed wasn't fix and my shifter came apart. They took it back that same day and fixed the shifter and partially fixed the other part. They also washed it and now I have chipped paint. The service manager said that the paint & body shop would call me within 48 hours to schedule an appointment to fix the chipped paint. 5 days has passed and I never received a phone call. This has been the worse experience I've ever had with a car dealership. I will not go there again
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No