Bomnin Chevrolet Dadeland

I had a terrible experience at Bomnin Chevrolet Dadeland. I purchased a new 2023 Tahoe on 9/30/23 and traded in my leased Lexus, which was up on 12/1/23. Although the sales representative, Jorge Fong, was a pleasure and very helpful, the finance department on the other hand was a complete disaster, specifically Humberto. They failed to move documents in a timely fashion and did not submit the paperwork to USAA for the loan to be dispersed until three months later. To make matters worse, January 2024, I found out that I was in collections because Bomnin Chevrolet Dadeland did not submit the right documents with the correct payoff amount and required documents to Lexus. Communication between Lexus and Chevrolet was terrible, and I had to involve the sales manager to have accounting reach out to Lexus accounting department. The end result was that I lost 100 points off my perfect credit score, and now I'm in collections from Lexus for never closing the account, keeping the car past maturity dates, and failure to pay off residual, all because the finance manager who helped with the sale slacked and was negligent and unprofessional. I would not recommend Bomnin Chevrolet Dadeland to anyone. My experience was a complete nightmare, and I am still dealing with the consequences of their incompetence. Overall, my experience with Bomnin Chevrolet Dadeland was nothing short of a nightmare, and I would strongly advise anyone to avoid this dealership at all costs.