AutoNation Chevrolet Doral

I took my truck on a Saturday to Auto Nation in Doral for recall issues/service engine messages on a truck that is less than 1 year old. The quick diagnostic test was supposed to be performed on Monday and the service representative would reply thereafter. I didnt want to be a "Karen" but I use my truck for work, so I waited until Tuesday to get some information and I sent a text message/left a voicemail. On Wednesday and Thursday I sent additional messages and called several times and always got a voicemail. No one returned my call. Funny enough, I was only able to speak with a person when I pressed the button to "schedule NEW service" instead of "check on the status of your vehicle" (which would go straight to voicemail each time). The rep "escalated" the call to a manager, which also did not call be back. I finally received the call from the initial service rep saying the truck was ready for pickup and everything necessary had been done including the recall. Fast forward, my brand new truck still has the same error message "Service Driver Assist System" so I will have to go to a dealer yet again for service. Will be going to a different dealer.