Ferman Chrysler Jeep Dodge Ram at Cypress Creek

Let's see, I purchased a 06 PT Cruiser Conv from them very good service at that time from Todd. Had the vehicle 1 NIGHT and did not like the way it drove & handled. So, I choose to return the vehicle the next day. With no questions asked from Ferman. I told Todd I would continue to work with him and only him until we found a vehicle that would work. Which I did keep in touch with him. Two weeks later he called me and said I have a car that will work for you, a 07 Pontiac G5. I drove 45 minutes to go look at it, I loved it. This was already after them KNOWING what I WILL QUALIFY for. Then 4 days later I went &put down $500 cash towards the vehicle. Was told I was to come back the next day to finish, sign & drive & give the remaining $500 deposit. Todd called my boyfriend and told him for me to come down now and he'd have us in/out in 2 hours. I then drove out there with my daughter getting there at 3:15, when I got there he told me it would NOT work, gave me a 3 page list of cars to chose from then NO ONE spoke 1 word to me until 6:15 when I was leaving. A gentleman named Marcus went out of his way to help me; test drove a car, etc. I found a car I liked. Marcus then went to tell Scott the F&I Mgr. that I found a car. My 15 y.o. daughter & I waited for about 10 minutes for Marcus to come back, he NEVER did. Then all of a sudden the lights were turned off, Scott the F&I Mgr walked by us gave us a dirty look and then proceeded to lock the doors. In the meantime, my daughter and I are sitting in the dark with no one saying a word to us. After 15 minutes of no one saying anything to us I proceed to go out a side door. My truck was locked in 1 gate so I had to drive around to get out. My boyfriend then called Todd who told him he knew nothing about it. He would look into it. And for me to come in Sunday to finish the deal if I was still interested. On Sunday I took my friend Melanie with me. I was in the back of the bldg by the restrooms and Todd came up to me, "YELLING AT ME TO SHUT MY MOUTH, TURN MY CELL PHONE OFF, AND MY FRIEND SAID SOMETHING TO HIM AND HE TOLD HER TO STAY OUT OF IT IT HAD NOTHING TO DO WITH HER.. HE THEN TURNED TO ME AND SAID DO WE HAVE AN CLEAR UNDERSTANDING" I then told him "I was 35 years old, not 5". My boyfriend then arrived; we gave Todd what he needed to do to complete the deal, he told us to come back in 1 hour we could then sign & drive. Well, again we were lied to. This behavior is completely uncalled for and I literally felt like I was treated less than a piece of dirt, needless to say I left the dealership crying. I have never had a sales person yell at me and point their finger in my face, lock me in the dealership in the complete dark. Needless to say I never purchased the vehicle from them. I proceeded to [violative content deleted] were I received excellent service!