Fields Motorcars
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Dealership Service Review
service Rating
Disappointed/check car before paying /double check prices before paying
Written byon 08/12/2025
Made an appointment over the phone to purchase and install new tires ,was quoted one price and was charged a higher amount . After waiting over 3 hours was told the car was ready but could not do an alignment because the tech is leaving and to just make an appointment and come back another day to do the alignment. Next day I realized a cheaper tire was installed on the car instead of the o.e that was requested
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Fields Motorcars on 08/28/2025
Dealer Response
Eric, I apologize for the inconvenience you experienced with your tire installation. It's disappointing to hear about the pricing discrepancy and alignment issue. We strive for transparency and quality service, so I'd like to address this matter personally. Please reach out at your earliest convenience. Thank you, James Edwards - Service Manager - (863) 688-8111
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