Fields Cadillac Jacksonville
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Quality with kindness is Fields Cadillac Jacksonville
Written by 05/31/2025
onBill in the service department has excellent customer service with much respect and kindness! He is very knowledgeable with tons of experience to help you fully understand everything that is being done to your vehicle and why. The service department does an excellent job ensuring quality work before they have you pick up your vehicle which makes you feel comfortable and secure your vehicle is being worked on by experienced dedicated professionals! I highly recommend purchasing your Cadillac as well as having your vehicle serviced through Fields Cadillac Jacksonville. I always have an excellent experience with them and my vehicle always has excellent service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Fields Cadillac Jacksonville on 06/01/2025
Dealer Response
Thank you for sharing such a detailed review! We're delighted to hear that Bill and our service department at Fields Cadillac Jacksonville provided knowledgeable and respectful assistance. Your recommendation means a lot, and we're glad you've consistently had excellent experiences with us!
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