Coggin Buick-GMC of Orange Park

In today's age, it seems like mediocre service is the standard and people tend to rate bad service much more than good. Our entire experience was very delightful. We dealt with Ryan G, an extremely cheerful and helpful sales associate. We originally talked over e-mail and he quickly answered any questions we had before we came in. He made it extremely easy to setup an appointment that met our schedule. When arriving we were a bit apprehensive due to a bad experience at another dealership, but he listened to what we wanted and did not waste our time with trying to convince us to purchase anything we did not want. The vehicle was fully explained and shown to us, he was able to answer all the questions we had about features. The test drive had the right length to be able to see how the vehicle operated in different situations (highway, local roads, bumpy situations). After we decided we were going to make the purchase, we were taken to the finance individual (Gus) who was truly awesome! Our entire experience really was wonderful. We also were taken on a tour, getting to meet the General Manager and the service department. We did have 1 issue on the vehicle, one of the tail lights had moisture that would not go away, and they quickly ordered a new tail light and are replacing it without any hassle. To be honest, I'm glad that I had an issue so I could see how they resolve it (usually the only way to see how good a company is, is to see how they take care of any issues that come up). Michael & Sheila D