AutoNation Ford Jacksonville

We scheduled an appointment to see a 2020 red platinum Highlander hybrid with around 46 to 48 thousand miles on it. It did not go well. When we first arrived, we noticed that one of the headlights had water on the inside. Just so happen to be on the right side, which is important later. Went to start the car and it wouldn’t start because it turns out the battery in the remote of the car Was dying. I pointed out that was kind of bad form and unprofessional because we were actually planning on buying this car if everything looked good and it was a bad impression. When we get inside the car before we try to start it there’s a piece of the car sitting on the floorboard of the front. It was the rubber piece that goes between the cow and the hood again on the right side. On the right side door, the door covering was coming apart. When we test drove it it was pulling and not aligned even though it just been aligned. There is uneven wear on the tires that were only 10,000 miles old according to the car fax. When we inquired about the water being inside, the one headlight not the other, we were told that that’s what happens sometimes on a four year old vehicle. I am remarked not generally in Toyota unless there’s been a seal breach. The car was dirty and not ready at all for a test drive from a dealership. Maybe from a buy here pay here lot but not a franchised or corporate dealer. I actually knew more about the car than the salesman and he got no help from anybody else really. They said it had been inspected, but I don’t believe that for a second. I started looking at the right side front quarter panel and noticed all these pockmarks in it and that there was rust bubbling up on some of it. I asked him what happened there and at first he tried to act like there was nothing wrong with it I’m like no those pockmarks from bubbles in the paint from shotty Work, and it’s starting to rust underneath that paint because it wasn’t done properly and now water in the right side headlight makes sense because it was an accident. It wasn’t Repaired at all the correct way and the car did not drive right at all for a Toyota even one with 46,000 miles on it. Then all of a sudden they knew it had been in a car accident and we’re not disclosing it hoping that nobody would notice. I understand that salesman for cars are generally shady when it comes to buy here pay here, but I was not expecting the unprofessionalism shown from a Ford dealership. We did not buy the car and went to Carmax and got a great car with a little bit more miles on it for over $9000 cheaper with no undisclosed damage or shotty work.