Village Toyota of Homosassa
Dealership Service Review
I brought my RAV-4 in for a routine 5000 mile service, and asked the service rep to check on a few other things as well. My service rep, Paul Leonard, was highly professional and courteous. He looked into my vehicle's history and found a couple of things that should be updated or fixed, and recommended I add them to the service. He also checked into a light that I had noticed fogging up, and told me it was not really worth the cost to repair it, as it still functioned fine and the repair would be time-consuming and costly. I sincerely appreciate his honesty. The service was completed expeditiously and Paul kept me advised of its progress throughout the process. Service like this is why I continue to bring my car to Village Toyota!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes