Skip to main content

Village Toyota of Homosassa


2431 S Suncoast Blvd, Homosassa, FL 34448 (map)
Today 8:30 AM - 7:00 PM
Sales Rating
Recommend:
Yes (71) No (0)
Service Rating
Recommend:
Yes (227) No (1)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Honest and courteous service
Written by E F MacKrell on 08/21/2024

I brought my RAV-4 in for a routine 5000 mile service, and asked the service rep to check on a few other things as well. My service rep, Paul Leonard, was highly professional and courteous. He looked into my vehicle's history and found a couple of things that should be updated or fixed, and recommended I add them to the service. He also checked into a light that I had noticed fogging up, and told me it was not really worth the cost to repair it, as it still functioned fine and the repair would be time-consuming and costly. I sincerely appreciate his honesty. The service was completed expeditiously and Paul kept me advised of its progress throughout the process. Service like this is why I continue to bring my car to Village Toyota!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Village Toyota on 08/23/2024
Dealer Response
E F MacKrell, We are grateful for you leaving Paul this extraordinary review! We are thrilled to hear that Paul took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he was highly professional and courteous. Please drive safely and do not hesitate to let us know how we may be of further service to you. Pam Mills, General Sales Manager pmills@villagetoyota.com
Report