Eagle Buick GMC

In May of 2013, after deciding the 2013 Acadia was the right vehicle for our family, I set out on the adventure of finding the best deal with the least amount of hassle. I looked forward to it like a hot poker in the eye! I was fortunate to have insider knowledge of the "car business" and I did an excessive amount of research prior to getting started with the buying process. Knowing the vehicle I wanted and also knowing what I wanted in that vehicle, I decided to spare myself the pain of dealing with the traditional asphalt lot salesman and instead sit in my air-conditioned home and use the Internet to my advantage. I located a handful of vehicles within several hours of my hometown and started the process. In doing so, I dealt with Reggie T., the Internet Sales Manager at Eagle Buick GMC in Homassassa, FL. He answered my email requests promptly with a no pressure approach. After several emails back and forth between numerous dealerships, Reggie provided me with the best price of anyone around. My wife and I travelled to Eagle GMC to close the deal and get her new car. Upon arrival, I could tell Reggie was very busy. It was a holiday weekend and some of the better rebates were ending soon. Reggie politely greeted us and hustled to serve us and his other customers. I read every line of every piece of paper and found no hidden costs or deception in Reggie's pricing. Everything remained consistent with the deal Reggie offered me on the Internet. We were in a hurry to return home for prior commitments and Reggie did everything in his power to get us out of there as fast as possible. Reggie was personable, professional, and easy to deal with. After finishing up with Reggie, we set off to the finance department to finish the paperwork. Billy (LNU) was very courteous and professional. Billy answered every question we had and thoroughly explained every aspect of the paperwork. Billy offered additional items such as extended warranties, etc., without pressure and politely accepted if we declined to purchase the additional services/products. We have excellent credit. Billy got us financed at a lower rate than our credit union, which was offering us a really low rate. In the end, I felt like the dealership made a little money, we saved a little money, and the negative car buying experience I forecasted turned out to be a pleasant one!