Gus Machado Ford
Dealership Service Review
In April of 08 I was shopping for a 2007 Expedition and found one online from Gus Machado Ford the price was a good price. The day before I took delivery they jacked the price up by $2,500! Gus Machado Ford Complaint, Gus Machado Ripped me off. Experience. Terrible Service. Complaint Summary Gus Machado Ford (of Hialeah, Fla. close to Miami) Sales Staff committed to selling me a used 2007 Expedition for $25000. They changed the price to $27,500 the day before I was to fly down from Atlanta and pick up the vehicle. Here is the Complaint I filed withe the Better Business Bureau of South Florida - Gus Machado NEVER resolved the complaint. Complaint Description - Posted 5/27/2008 Gus Machado Sales Staff committed to selling me a used 2007 Expedition for $25000. I deposited $500 in their Bank of America account per the salesman's instructions and made airfare arrangements for $99.50 non refundable. They changed the price to $27,500. They refused to honor the original deal, citing it was a misprint but I was told differently by a sale person at the dealership. After several messages, they eventually refunded my deposit but not my airfare. They did indeed say that they would do their best to refund my airfare but then stopped returning my calls. Besides not getting the deal I was promised which would have saved me about $3000, I am out $99.50 and they will not return phone calls when promised. Joe Sanchez and Jose Llaguno are familiar with my situation. The guys won't even properly respond to the Better Business Bureau complaint made against them. They have 9 similar complaints logged with the BBB.[violative content deleted]
- Recommend this dealer? No