Gus Machado Ford
Dealership Sales Review
Gus machado ford is the worst ford dealer out there. I bought my 2013 mustang from them. Pretty much everything out of our salesmens mouth and especially the finance guy was a lie !!! First they tried to scam us on the price and charge us twice for destination charges on the vehicle . Then they tried adding in extra charges after like paint protection and all this other garbage when they didn't do anything and I proved it to them by showing them a finger print I put on the car a month prier to looking at the exact mustang. So then we finally agreed on a price 2 hours later after them playing games. Now the finance fun. We waited an hour and a half just to get approved...that's insane when we both have amazing credit and we were putting down 10k. The finance guy lied about our interest rate which we found out a 2 week later when we went online and saw that our rate was some how $3.65 a day which makes no sense!!!! Then they sold us a 7 year 60k mile warrenty that was good anywhere and was refundable for the full amount if we never used. Well that's a lie because we later found out its a gus machado warrenty and can only be used at there dealership for service which is going to do no do when we live in ft.lauderdale. So a few months later we just canceled the warrenty and after having to wait an hour and 45 minutes for a finance guy we just walked back and looked to see what on earth the guy ( frank )we were waiting for was doing and we find him with him hands behind his head trying to take a nap in his office!!! Terrible dealership!!! We wish we didn't buy from them !! We will never step foot back in this dealership!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable