Dyer Chevrolet Fort Pierce

My car was serviced on May 17th just before I had to leave for New York. At the time it was fitted with new brakes and rotors in the front. The car seemed ok until I got to my first stop in Virginia. It was as I left 95 and had to brake going shorter distances, I became aware of grinding noise. This continued throughout the trip whenever I had to brake for lights or slow down. After returning, I called a mechanic who said that I had probably had some rust which had not been removed when the new rotor was put on. This week I was able to get my car to Northstar Chevrolet in Clifton Park, New York. Upon inspection, the following three determinations were made by the Northstar manager: 1. I had paid a very high price for materials for which they would have charged around $180 not $290. 2. The pad used was not of the best quality although the rotor was fine. 3. Rust had been left on the hub and was rubbing against the new rotor. I called Andy at Dyer. He said that he had no control over pricing as that was set by the dealership. He also said that he felt the labor cost was on target. However, he agreed that the rust on the hub should have been removed as part of the brake service. Andy said he would address this at a staff meeting. As you might imagine I do not feel that I had a satisfactory experience and was disappointed to learn that the job I paid "top dollar" for was not done with the precision that I would expect.