Dyer Chevrolet Fort Pierce
Dealership Sales Review
I tend to ramble on when it comes to passing on my opinion for a transaction I am pleased with. First off, I have a mobility handicap where I need hand-controls to operate an automobile. This comes as a disadvantage when shopping for a new vehicle because I am unable to test the car myself. The most important issues for me when it comes to a car is; ease of operation, safety, warrenty and capabilities to call for help when needed. Darrell D was the salesman I was drawn to from the very beginning. We talked for a good while, even though I pretty much knew what I wanted, during our converstion Darryl appeared to be getting a handle on my price range, what I could likely get for my used 2011 Impala as a trade-in, what I needed and wanted in a Chevy Impala 2014 (my first new car) and even down to what he suspected would be the right color of car for me! He took me for a test drive. Explained and demostrated all the safety features along with the On-Star in the event I needed directions or immediate help. As it turned out the car best suited for me was right behind me.....it was a showcase red, 2014 Chevy Impala 1LT! Thing is, I could not test drive it and had to place my trust in Darryl and Ernie. I mentioned to them, during my research of a new car, that GM offered a rebate for mobility equipment of up to $1000 PLUS two yrs of On-Star at no cost to special needs buyers of a new vehicle. It appeared I was the first buyer with a disability they had done a transaction with and they bent over backwards to try and understand and help me through the process. After the final paperwork, I was allowed to keep my old car until Buddy's Holiday Mobility, just south on US1 from Dyer, could get my hand-controls installed. Even though Dyer allowed someone to drive the new car to Buddy's they requested I drive their driver back to the dealership and when the car was completed Dale at Buddys was kind enough to drive the car back to Dyer for their inspection and my pickup. This is the only problem I found with Dyer, that they did not suggest taking and picking up the new car themselves even though they did deliver it to Buddy's at my request. Working in conjuction with one another, Dyer and Buddy's had my new car ready for me within a few days. I am very happy at this time for all Dyer Chevrolet has done for me and feel valued as a customer. I never fail to tell others what a great Chevrolet Dealership they are. Also, GM Chevrolet, as a company, are extremily accommodating to customers with a mobility disability. I am without a doubt blessed by having Dyer Chevrolet, Buddy's Holiday Mobility and GM Chevrolet for being a big part of my independence. A thank you to all!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes