Skip to main content

Mercedes-Benz of Fort Lauderdale


2411 S Federal Hwy, Fort Lauderdale, FL 33316 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (18) No (0)
Service Rating
Recommend:
Yes (44) No (12)
Back to Service Reviews

Dealership Service Review

1 out of 5 starsservice Rating
Too busy to care
Written by Ms.Paula on 10/02/2023

3 days after my car was towed in I was told I was #8th on the list. I was told they had no idea when the car would be looked at, so I had it towed to another shop. Very arrogant service advisor.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Patty Sow on 10/05/2023
Dealer Response
Hi, we regret to hear that you had this experience with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 949-0623. We hope to hear from you.
Report