Delray Buick GMC
Dealership Service Review
Today was our second experience at Delray Buick / GMC service Department. The first time was a check engine light came on, and the fixed the problem immediately. The second time was to get a new tire. Unfortunately I had a blowout while driving. I can't say enough nice things about the way I was treated at the service department. Mark was the gentleman who assisted us both times we were there. He made us feel very welcome, and went above and beyond to make sure we were extremely satisfied. I usually hate waiting for cars to be fixed, but Delray Buick has the cleanest waiting area. I was approached multiple times by staff asking if I needed anything. Mark also visited a few times to give me updates on progress. I will definitely be back, and plan on buying my next car from them due to the exceptional customer service received
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes