Coral Springs Kia
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Very bad experience--unethical behavior
Written byon 08/05/2012
updated 08/05/2025
Very bad experience with Coral Springs Kia through Mike, their internet sales manager. He totally lied--a bait and switch. He committed to a fixed price for the color and model of Soul we wanted, even if they had to get it from another local dealer, so we went there and they would not honor the commitment. They tried to switch us on the color, then more money. He even admitted that he told us what I am claiming but blamed it on his boss. This behavior is not at all acceptable and makes internet shopping seem useless and suspect for this dealer and the industry.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
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megancrosby on 07/30/2013
Dealer Response
Thank you chimelis for taking the time to review your experience with Coral Springs Kia. I apologize that it was not an enjoyable one for you, however we like hearing the pros and cons from our customers. This helps us improve our communications, customer service, and the all around car buying experience. Our customers are very important to us and we strive to excel in all areas of our work. We will be reviewing your following concerns and hope to see you back at Coral Springs Auto Mall, if you have any questions at all, please don't hesitate to contact me at megan.crosby@kenpageautogroup.com. Thank you! Megan Crosby
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