Cocoa Hyundai
Dealership Sales Review
My husband and I were excited about car shopping at Cocoa Hyundai. At first, our expectations were met. However, after two trips to the dealership and many phone conversations later, when it came down to buying time the salesman had completely dismissed all that we had told him, price wise. He had us in a vehicle that both my husband and I loved, but wasn't affordable for us. We felt that he wasted our time and though we were very clear about what we could afford and the max payment we could push you would think that we hadn't given him any idea of what we were looking for. After trying to get us $120 over our max payment he proceeded to tell us what we could afford. As if the banks have a better idea of what we can afford than we do. Needless to say, we left there without a car and a without a good experience. Soon to follow our visit was a phone call to follow up. We expressed our disappointment and though they are still trying to "fix" the problem, we will not be buying a car from them. One bad egg doesn't mean the whole bunch is bad, but the taste it left in our mouths is enough to turn us away. The vehicles are great, the sales....not so much.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No