Cox Mazda
Dealership Sales Review
I went to Cox Mazda because I saw a car that I really liked that was in my price range with payments I was comfortable with. The sales manager was very quick to tell us how honest he was because of where he was from... Everything went well and I was encouraged to leave with my new beautiful car that night, I couldn't have been happier...until 9 days later I was greeted with a call telling me that I needed to talk to the business manager about my financing, about what? I asked... the salesman replied that he didn't know and we could talk about it when we got there. Well.. we got there and all of a sudden the financing we had a agreed to and signed a contract on had fallen through and we were basically forced into a loan that had 6% higher interest than agreed to.. had they told us what the real interest rate would be, we would have walked out and on to another dealership, but now after having the vehicle, we could either sign this new loan or forfeit our cash down payment and pay for mileage driven. I feel that this is a very dishonest way to do business and after doing research on this type of scam that is done by using the "subject to financing" clause, mostly used towards people that don't have the greatest credit in the world. I feel if you can only get financed at 15% interest THEY SHOULD TELL YOU UP FRONT! not entice you with a decent interest rate and then pull this. I would not recommend Cox Mazda to my worst enemy. I love my car, but the price and experience has really sucked all of the joy out of being a new car owner.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes