Willis Ford

Having recently moved from NYC to Wilmington, I needed to buy a car for the first time in 19 years and someone recommended the Ford dealership in Smyrna. Now I know why. Each person I spoke with during the process was friendly, courteous, and helpful . . . especially the sales guy I worked with, Frank Lauro, who was patient beyond belief with all my questions about the car and warranty and was above-and-beyond-the-call knowledgeable about all the things a new DE resident would need to know about tags and registrations and licenses and all that. It was a smooth, good purchase experience, and everything I learned about the service department bodes well for the future.