Willis Ford

On Friday 8/20/10, on a whim, I telephoned Willis Ford in Smyrna, Delaware (spoke with Bill Willis) and inquired if they had any 2011 California Special GT's on the lot. Well, one was on the way in 60 days, but he suggested let us see if we can fiind something for you sooner so I gave the green light. The Willis Ford manager, Santosh, located the exact model I was looking for at another dealership and called on Friday afternoon to let me know if would be available for pick up on Monday! The entire purchase experience from the first telephone call through driving my new vehicle off the lot was an exceptional experience. A couple of words come to mind...professional, expedient, ease, confidence, very friendly, and 100% customer satisfaction oriented! While at the dealership, I met the entire team, including Santosh, Frank, who ran in a professional, expedient manner, with the actual closing of the transaction, the credit manager, service manager, and technology manager (yes this Pony is loaded with many techno goodies...not to mention a very quick, fast, beautiful vehicle). During my visit I met the entire team and Mr. Willis actually stopped by to extend congratulations. I would recommend purchasing a vehicle from any of the Willis dealerships. Post acquisition of the vehicle, I have received several calls to insure I am satisified, and the technology manager will be touching base with me in roughly 2 weeks to answer any questions I may have about the electronics. I have purchased many cars over the years, new and used, and this, without question, exceeded any purchase experience I have ever experienced, vehicles, really any product! EXCEPTIONAL! You cannot go wrong!!!!