Skip to main content

The Highline Car Connection


1833 Watertown Ave, Waterbury, CT 06708 (map)
Today 9:00 AM - 7:00 PM
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

4 out of 5 starssales Rating
Exactly how used car buying should be...
Written by Jbyron232 on 02/19/2016

I purchased a 2008 Honda Civic from Highline back in August. The lot had a tremendous selection regardless of what you're in search of. At first I arrived and browsed around for a while before going inside. Other than a couple polite offers to help there was no one swarming me or pressuring me about what I was looking for or what I wanted to spend etc. I finally went inside and it was so simple. They understand that this is a business like any other. They want to make a decent living and I wanted to buy a reliable vehicle worth the price assigned to it. No messing around or being persuaded this way and that. They're here to put you in the car you chose. And they'll do everything in their power to insure the car is in the condition they have advertised. I chose the car I wanted and initiated the purchase through my bank. Now there was a discrepancy on my banks end that Highline didn't have to take any part in. But Lou being experienced and having encountered this issue before, got on the phone and made it happen. I head out and I'm good to go. I a few days later I noticed some sway and bounce in the rear of the vehicle. I called to speak to the shop and they checked my purchase agreement which had no warranty. they were not liable to service my car. Now in used cars there are a myriad of things tat can be wrong and even the most skilled mechanic could miss it. The integrity is in how you handle something noticed. Lou had me bring the car in and they replaced the rear suspension for free. Now every situation is unique of course, but I was blown away. Now here I am 6 months later and I love my car. it's needed nothing but oil changes. Thanks you Highline Car Connection!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.