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Grossman Nissan


295 Middlesex Tpke, Old Saybrook, CT 06475 (map)
Today 9:00 AM - 7:00 PM
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Dealership Sales Review

1.8 out of 5 starssales Rating
--Would not recommend Grossman Nissan--
Written by ono on 05/22/2009

Bought a car from Grossman Nissan. I probably should blame myself for going through with the purchase- a certified preowned 2006 nissan. Hopefully the car works out- but I will definitely not be back to purchase another vehicle from them, nor will I let them service my current vehicle. I don't have any faith in what they say or do, and found them misleading and downright dishonest. There's probably many dealerships like Grossman, but not all; the salesman wines and dines you, talks everything up nice and cool... then the finance guy takes over at purchase and fast talks/gives you the runaround. I got a bad vibe- I almost walked- and should have. Finance guy tried to laundry list some items on the final signing- quickly running down the list; he tried to rush it as he knew that "VIN window etching" (where the VIN is etched on the windows for theft "protection") was listed as optional, and tried to have me sign without disclosing the . a couple hundred bucks I would have paid... Funny thing is- the car already HAD the windows etched. So they were basically trying to have me pay for a service they would not have performed- this is, in my mind AKIN TO STEALING, or more accurately, FRAUD. I should've walked out. The car was "delivered to me" later that day- as they were slow on readying it. To top it all off, they didn't even fill the tank. a five figure car, and they can't fill the the tank more than 2/3's full. I will try to avoid Grossman Nissan at all costs- unless there is a problem with the vehicle I bought from them.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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sthreloff on 01/16/2019
Dealer Response
We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We hope that you can give us an opportunity to earn your business again in the future.
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