Girard Ford
Dealership Sales Review
Had a bad experience with these guys. I called on the phone for a particular model and booked a test drive a few days in advance. On the day that I drove there from Boston (1.5 hours), I called to check and a salesman, Peter, told me that the car would be available. However, when I arrived, I was told by the salesman that the car wasn't there yet and I could wait at the lounge (actually, a rather comfortable area with coffee and TV). I waited for an hour and then I went out for lunch. Then I came back. By this time, I had been in town for 3 hours. That's when they told me that the owner had taken the vehicle on an emergency trip out of town! The worst part of this is that they had my phone number and could have called me at any time so I wouldn't have to wait anymore! Folks, I would not recommend buying from them. Maybe they never actually had the car there or didn't intend to sell it. Maybe they just wanted to get me in the store so I could buy something else. I don't know what the real story behind giving me the runaround, but they cost me a half of a day and a tank of gas for nothing. Unprofessional and poor reflection on integrity.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable