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Girard Ford


450 W Thames St, Norwich, CT 06360 (map)
Today 9:00 AM - 6:30 PM
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Dealership Sales Review

5 out of 5 starssales Rating
no problem
Written by DaleJamie on 04/24/2017

Found a great price on a used Ford Transit at Girard Ford online. It was a bit of a drive for us but we ended up buying it. Luis was good to work with. Joey got us a great rate on the loan and upgraded the trailer hitch they installed as part of the deal. They also Fed-Exed the plates to us.They sent a lug key that was missing so that was good after-sale followup. The only issue was it only came with one key and they charged us $165 for a 2nd one (laser cut, microchipped, etc). They were far enough away that I went to a more local dealer to have it programmed for add'l $36. They said that was the dealer price but I found a local lock shop that said they would sell me one cut but unprogrammed for $100. Nothing to lose sleep over but a good live-and-learn experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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antoninocars on 04/25/2017
Dealer Response
We are so pleased that your experience with us was largely pleasant. We are proud of Luis and Joey for going above and beyond to ensure great customer service and do all they can to make sure customers head home happy. We are glad you found the right car for you and welcome any questions or concerns you might have at any time. Girard Ford Team
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