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Garavel Subaru


520 Main Ave, Norwalk, CT 06851 (map)
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Dealership Sales Review

1 out of 5 starssales Rating
At Georgetown Subaru
Written by stevej_ct on 03/03/2010
I purchased a 2009 forester from georgetown in feb of 2009, it was a lease and had 11,000 miles on it. I was told it was checked out and I would get the new car warranty on it just as if I had bought it new. By the summer I got water in it twice, it took them 2 visits to fix it and I was told it was a manufacturers defect. The car started rattling and whistling on the highway,they couldn't find the problem, my son in law took the car and in 10 minutes found the windsheild seal was coming loose. I took it back to georgetown and they finally discovered the windsheild had been replaced with aftermarket glass and not very well. The service manager said it was not covered under the warranty as it was not subaru glass, and I would have to speak to my salesman max parker about fixing it. max told me he would look into it and see what he could do for me, nothing as it turns out. He won't return my calls and is not in when I drop by. max parker and the crew of georgtown subaru have taken the say of Let the buyer beware to a whole new level. I have been abandoned by him and the whole crew of georgetown subaru and literally thrown under the bus and left there.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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