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A Better Way Wholesale Autos


49 Raytkwich Rd, Naugatuck, CT 06770 (map)
Today 8:00 AM - 7:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
HORRIBLE Service and unsafe vehicles
Written by villar716 on 01/01/2016

I purchased a vehicle in Aug 2015 and on December 30th 2015 I park my car on a hill, car off and emergency break on and car rolls down a hill and hits another vehicle. I was at risk of injuring 3 people because of thus and to find out I was sold a car with transmission issues. I go to a better way on December 31st 2015 and spoke with the General Manager which stated he was not responsible since I purchased an as is vehicle. Due to the fact that I had purchased my 1st car there and got into an accident car was a total loss which resulted me in purchasing another vehicle. I asked him to clarify a question to me which was " would you sell a vehicle with mechanical problems, meaning transmission issues and he clearly stated that would not be his problem due to the fact that it is an as is car. That is not the way to do business. If you want a good reputation you should sell reliable car with honesty not sell cars to make a buck regardless who's life you out at risk. I am taking this matter to the extreme and hoping my story will be heard and this company doesn't get anyone's life at risk. I suggest you make sure what you purchase and if you can afford to spend a little more than what they are selling there cars then I would do that. Like they say you get what you pay for and that is what this company is about. After purchasing thus car I noticed the car had issue's after driving out and returned back and the car had to stay at the site for parts to be fixed and to this day the issues are still there. This accident will not nky cost me the total amount of my loan but also cost me repair expense.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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abwautos on 01/08/2016
Dealer Response
We are discouraged for the inconvenience caused with regards to your vehicle purchase with us. That is not how we intend to do business. We would like the opportunity to discuss the situation with you further and make things right. We can assure you that we are committed to resolve this issue at the earliest. Please feel free to contact us at your earliest convenience. We look forward to hearing from you. Sincerely, the A Better Way Wholesale Autos team
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abwautos on 01/08/2016
Dealer Response
We are discouraged for the inconvenience caused with regards to your vehicle purchase with us. That is not how we intend to do business. We would like the opportunity to discuss the situation with you further and make things right. We can assure you that we are committed to resolve this issue at the earliest. Please feel free to contact us at your earliest convenience. We look forward to hearing from you. Sincerely, the A Better Way Wholesale Autos team
Report