A Better Way Wholesale Autos

I need to say this is absolutely the worst customer service we've ever experienced in our entire lives. The sales guy Jeff (Geoff) was amazing; he was helpful and understanding when we picked out the truck we wanted. When it came time for us to pick up the truck for some reason the reins were handed off to another salesman named Eric who couldn't care less that we were there. Instead of calling us directly he insisted on texting my husband directly from his personal phone because h wasn't allowed to text from his company phone; next he kept trying to push us to pick up the truck on a day where we were both working instead of the following day when we were both available because "he wouldn't be in that day". When we insisted that that was completely unprofessional he proceeded to say "if you can get here in less than an hour I can help you" we live a hour and 10 minutes away. We got to the sales floor where Eric had to be pulled away from his cell phone multiple times in order to get us upstairs to the finance people, Geoff ended up helping with that part. So now we get the keys to the truck, Eric (while texting the ENTIRE time) gives us a limp handshake and walks away. We turn the truck on and much to our surprise the check engine light is on!! We had to pull a very irritated Eric away from his cell phone yet again and explain to him that sorry, we understand it's 7:15 on a Wednesday night bu we aren't driving away with a check engine light on. He rips the truck around to service, is gone for 4 1/2 minutes before he pulls the truck back around and says "the check engine light is on because the gas is too low; we only put a maximum of $5 into our cars" so my husband and I fill the truck totally and drive it the 53 miles home. As soon a s we hit 50 miles the check engine light comes back on!! So we bring it to the Chevy dealer near us who reads the code and lets us know that the Oxygen sensor and cylinder 6 is shot; it needs to be replaced!!!!! We call the manager who disrupts us and transfers to the receptionist in service. At first everything is great; we are promised to have the truck back in 3 days. We call Saturday and the woman says the part is being delivered Monday; okay great. I call Monday morning first thing where another woman says the part has been delivered and she ABSOLUTELY promises the truck will be done Tuesday at the absolute latest, Wednesday if 3 of her technicians call out. Wonderful, so I take the day off work on Wednesday to be safe. I call at 10AM and the woman promises it will be done today by 2. I wait until 4PM to call and she states that they haven't even started working on it yet!!! They have now had the truck over a week and it has not been touched. So now I have wasted a valuable day off work and over 100 miles driving back and fourth, this is completely unacceptable and we will be sure to spread this story on every review site. It's too bad, had we had the experience with Geoff the entire time maybe things would have been different.