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A Better Way Wholesale Autos


49 Raytkwich Rd, Naugatuck, CT 06770 (map)
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Dealership Sales Review

1 out of 5 starssales Rating
A bitter day at “Better Way”
Written by Frankie Corniel on 01/25/2021

I don’t usually pay attention to bad reviews, I like to form my own opinion. But this place should be named The worse way to wholesale autos. I walked in Jan. 25 2021 looking to trade in for an AWD car for my family. Walked in, was greeted poorly with the most unbothered “how can I help you?” in my entire life. I get better from the drive thru lady at McDonald’s. Guy didn’t even offer me a seat in which I was confused if I should take a seat or not, so I seat myself, no big deal. I told him my desired car and what I have to trade in. He gives my keys to his “manager” and sat back down like I wasn’t even there, to just continue to laugh at Facebook videos, pick at his cuticles on his desk with his nail clippers (gross) and had his mask hanging of his chin while sniffling & wiping his nose with his fingers while I’m sitting across his desk with the most awkward silence ever. Not to mention we’re still in the middle of a pandemic and there’s literally associates walking around with no mask or masks hanging off their ears. Hate to be the “wear your mask” person but my wife literally saw someone decline a test drive because the associate riding along said he didn’t have a mask. I even heard employees word for word ask each other about W2 forms like they don’t have customers sitting right in front of them. I can not make this up. I snatched up my keys and walked out of there not looking back. If this place carried itself with more dignity & their employees showed some respect for their customers or at least themselves and at least dressed like a car salesman instead of garbage man they’d be more successful. Just.. don’t.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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