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A Better Way Wholesale Autos


49 Raytkwich Rd, Naugatuck, CT 06770 (map)
Today 8:00 AM - 7:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Wasted my time. Don't know what they have on lot
Written by tonymorr on 11/17/2017

I called the dealership at 12:00 PM and was told that the vehicle on their website was still available. I called again at 1:30 PM and talked to JOHNNY. He was pretty rude right from the start. I told him that I was going to leave work early to drive 2.5 hours to look at the vehicle. He said I should call before I leave to make sure it was still there. I called at 3 PM to again tell him that I was on my way. He said he would get the vehicle out and ready for a test drive. JOHNNY called me at 4:30 to tell me that he couldn't find the vehicle and that he just found out it was sold. When I reminded him that I left work 2 hours early and had already been on the road for 1.5 hours he was very unapologetic and said I should call his manager to complain. He seemed more upset that he was put out than the fact that he WASTED MY TIME. Very unprofessional and disorganized dealership. That's about the nicest way I can bring myself to put it.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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abwautos on 12/06/2017
Dealer Response
On behalf of A Better Way Wholesale Autos Team, we would like to extend our apologies to you for your last visit with us. We strive to ensure an excellent experience and we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at your convenience. Sincerely, The A Better Way Wholesale Autos Team
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