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A Better Way Wholesale Autos


49 Raytkwich Rd, Naugatuck, CT 06770 (map)
Today 8:00 AM - 7:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
sales guy nice - rest of business is shady
Written by tmobryant on 10/03/2017

My sales man was really very nice. He was honest and took all the time I needed to make a good decision for me. After I completed the evaluation of my experience, in comes the finance guy. My experience went totally down the toilet. The finance guy, Benjamin was more interested in selling an aftermarket warrantee than letting me sign for the financing. It was all too obvious that he was mad to be losing some commission. He basically told me the car I was buying was worthless without his aftermarket warrantee. This same guy failed to even check to make sure they had clear title to the car. Made me wait 1.5 hours only to learn there was a lien on the car and I could not take it home. No apology was even offered by Benjamin. Here I sit 5 days later, car was delivered but I still cannot drive it because I did not get the plates yet from the dealership. Called financing and I did not get any answers as to the status of the plates. I really hope I did not waste $19,000. It is a darn shame that they charge a mandatory $598.00 for a conveyance fee for every car sold. Essentially, you do not get much for the fee.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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abwautos on 11/01/2017
Dealer Response
We are concerned by your review and would love the opportunity to address it for you. Although we are glad you had such a positive experience Your satisfaction is extremely important to our company. Please contact us at your earliest convenience. Hope to hear from you soon. Sincerely, A Better Way Wholesale Autos Team
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