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A Better Way Wholesale Autos


49 Raytkwich Rd, Naugatuck, CT 06770 (map)
Today 8:00 AM - 7:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
This place should be called "Better STAY AWAY Auto Sales"
Written by Mark_38 on 08/06/2017

If you're not convinced by all the other poor reviews, then go see this dump for yourselves. It's mind boggling!!! Ive never seen a car dealership this organized and poorly constructed. Think of a flea market ... but for cars. The phone operators are rushed the inside of the dealership looks like some third world country operation. The "sales" people all look shady. I wouldn't even let them make me a sandwich let alone sell me my next car. Once you get a hold of a sales person, they are dismissive and seem to be very inconvenienced by your presence. When I arrived I had to wait 30 minutes before any sales person could even assist me with my questions. After waiting another hour to show me the car I just turned around and headed for the door. I figured if this is how they treat me before they take my money, it can only get MUCH worse after!!!! All the other reviews are accurate. Geez Louise!!!! What a nightmare!!! Do you remember Matildas father in that movie??? Danny Davito in "Matilda"? Welll, there ya go!! I want to congratulate Mike the manager for putting together such a fine team of [non-permissible content removed] and giving the good people of Naugatuck and the whole state of Connecticut such a terrible reputation. Job well done!!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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abwautos on 08/14/2017
Dealer Response
Hi Mark, customer satisfaction is one of our most important priorities and we are discouraged to learn you left our dealership disappointed. We understand the car-purchasing process may be stressful and time-consuming but our staff is dedicated to making that process as fast and easy as possible. Apparently we have fallen short of those goals on your most recent car-buying experience. Please accept our sincerest apologies! If you would like to discuss this situation further or if you have any questions, do not hesitate to contact us at your convenience. Sincerely, A Better Way Wholesale Autos Team
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