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Hammonasset Ford


191 Boston Post Rd, Madison, CT 06443 (map)
Today 9:00 AM - 7:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Horrible Customer Service
Written by Slawomir Jakubowski on 08/21/2025

I was treated very UNFAIRLY by one of the salespersons by the name CHERYLANN WAMBOLT. I made an appointment to test drive a 2021Toyota 4Runner. She new I was coming from PA almost four hours away. While driving up for my appointment for over three and a half hours about half hour before reaching my destination, I get a phone call from her stating the the appointment needs to be cancelled because the vehicle has been sold. Is this how a Hommonasset Ford treats it's customers? That is UNACCAPTABLE!!! I never heard of anyone being treated that way. How do you sell a vehicle that was supposed to be test driven the next day?!?? If you make an appointment with this dealership to test drive a vehicle, be prepared to have your appointment cancelled.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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