New Country Motor Cars
Back to Service Reviews
Dealership Service Review
service Rating
Disappointed
Written byon 01/28/2024
The same problem occurred exactly one week later after being serviced. The battery was only two years old. Mercedes insisted it was only the battery. Bought a new battery and the car ran exactly one week. The service person happened to call that week to see how the car was. I told him the car was good for one week and is now sitting in the driveway with the same problem. I was told he would talk to the mechanic and get back to me. No call received. It is now over a month.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No