Antonino Acura

I had the pleasure of working with Chris who was very polite and courteous. The sales manager Tony who sits about 2 desks away had to help on the deal a couple of times. I went in with comparable sales to justify what I thought the car was worth and also brought in my own financing to compare theirs to. Both I believe gave me a better position in the negotiation. After some back and forth with the sales staff, and being a tough negotiator on my part, I was able to get a deal I was satisfied with. Doing the song and dance with them was definitely a challenge, but in the end I was satisfied. The only negative thing I can say is that they did not wash the car or put gas in it and the car had a crack in the windshield. They are arranging for me to get a new free one put in but that should have been done before it was sold. Who sells a car with a cracked windshield is beyond me. Overall not to painfull if you go in educated.