Skip to main content

Lia Nissan of Enfield


10 Palomba Dr, Enfield, CT 06082 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (7) No (0)
Service Rating
Recommend:
Yes (7) No (0)
Back to Service Reviews

Dealership Service Review

1 out of 5 starsservice Rating
Awful Service department
Written by Nicole0351 on 02/03/2015

Bought a used car from them 8 months ago, brought it back 6 times under there 30 day warranty. They told me each time there was nothing wrong with the car. The last time they didn't even look under the hood. Brought the car to a different dealer and the entire engine needs to be rebuilt. So much for great customer service. Will never deal with Nissan again. Such a waste of time and money. Rude and horrible service department. also the guy who told me each time there was nothing wrong with my car apparently worked at a dealership that was specific brand to my car and still told me there was nothing wrong. This place is not where you want to bring your car or buy one for that matter and trust the company to put the time and effort into making sure you are driving away in a good car, instead they tell you to drive it 20 miles away to a different dealer because they are in capable of caring about other people who they sold cars to and just want to make sure there cars are safe to drive. Not yours. I feel 100% disrespected. My car is now being fixed properly and I won't have it back for a week.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.