Lia Nissan of Enfield

I recieved a letter stating what a happy experience it was for the salepersons regarding my recent visit to Lia of Enfield .(concerning a Nissan Versa).I certaintly wasn't happy when I was there. I was there for 3 hours or so in a cubical and being fed incomplete information in bits and pieces, I was physically and especially mentally exhausted. I felt like someone was trying to break me down. I actually cried in my car on the way home, I was that upset. I was very stressed .I honestly had to relax when I got home. The internet manager expressed a concern in his letter that I didn't buy anything, and said nothing at all about how satisfied I was with the experience.It was more so about their failure to sell a car.. I am sure that it was pretty clear that when I was there I was not a happy camper.. I do not like dealing with car salesman and managers to begin with, as I don't trust them. . I went into that dealership with that apprehension. My experience that day at LIa in Enfield solidified that belief . My visit was a classic car dealer treatment of a woman customer with a "little woman" mentality. The internet manager was quite nice, he was just the front man. Reasons why I was upset and not satisfied with my visit 1. I was not given the price of my trade up front, instead given the total price of the deal. I had to ask, then was kept waiting for additional time. Game playing. 2. I was pressured to take a color car-white that I did not want, really pressured- being asked why don't you want white????? Please!!!!!!!!!!!!!!!!!! 3. was told that I would have to pay $500 to get the color I want. What!!!!!!!!!!?????? I have spoken to other car dealers since and told them that and they were dumbstruck. They found that very strange. 4. The manager was very rude, and seemed to be beligerent and defensive with me. I really felt that he glared at me, and trying to break me down to make the sale. I honestly felt that way. 5. The manager made a comment to me like "Why are your giving my friend ___ a hard time?" because I was asking questions and not taking the crap being fed to me. I was incensed that someone insulted my intelligence like that. I couldn';t believe he said that. 6. Manager would not even budge to get a better interest rate for me. I know that dealers make out good on financing. But, no effort to make me happy on that end. I have great credit. 7.Would not make a copy of the financial figures for me, grabbed it away from me when I was copying it on paper. Guess the manager didn't want me to know what I was paying for. I certainly wanted to know. 8. I have great credit a score of 820, and the manager discounted that saying that there was another side to that score. I felt my good credit was useless and not being appreciated. Why have good credit if it doesn't give you leverage as a consumer?? 9. Manager insisted that I sign a contract before he could even check on another interest rate for me. Contracts are binding, I know that, but he insisted it wasn't. I wasn't going to sign up for anything unless I was 100% satisfied. The contract would have been for the white car or with $500 for a color I wanted. 10. No efforts were made , I felt, to make me feel comfortable, or satisfied. Instead , I was given ultimatums. I am a Teacher, an educated person with a Masters degree. I thought I did my research online on how to buy a car, but I learned a few lessons on what NOT to do at that dealer, for sure. I want to avoid dealers who treat women customers like morons. I wrote a letter to various managers at Lia Nissan in Enfield via e mail. NO ONE responded!!!!!!!!!!!!!!! I couldn't go near another dealer for weeks... --------------------------------------------------------------------------------