Lia Hyundai of Enfield
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Dealership Service Review
service Rating
Remarkably Bad Service
Written byon 08/01/2016
We took the car in for one thing and paid to fix that. We left and the car had a different engine light on. We took it back, they "fixed" that new problem, and charged us. We left and the same light came right back on. We do not live close to Lia Hyundai, and so have to go to diff dealership. Lia refused to refund the payment for the problem they caused and "fixed" and are now not able to figure out what happened.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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liaautogroup on 08/03/2016
Dealer Response
Thanks for the feedback. I am sorry you were unhappy with the service we provided. As I explained to you over the phone, we would be happy to look at your vehicle and repair it at no charge to you if it is related to work that we did. I am sorry it is not convenient for you to drive here, but that is obviously beyond our control. Please feel free to contact me if you change your mind. Thank you -- Adam Woodill, Service Manager
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