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Lia Hyundai of Enfield


40 Palomba Dr, Enfield, CT 06082 (map)
Today 9:00 AM - 5:00 PM
Sales Rating
Recommend:
Yes (10) No (0)
Service Rating
Recommend:
Yes (6) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Oil change service June 19
Written by BrookIzik on 07/19/2018

Susan Roberts is an outstanding employee. It is so difficult these days to get good customer service, and Sue was a breath of fresh air. She was courteous understanding updated me as much as needed through text messages which I thought was so helpful. She was eager to answer all my questions and even let me text her my coupon when I forgot it. Please recognize her as an outstanding employee. She is a huge contrast to whoever you have working the front desks when you walk in to sales. The girl there had blonde hair pulled back in a pony tail. We had received something in the mail about upgrading to a new Hyundai, you were having some promotion that following Saturday. I asked her about it on my way out and she gave me a short don’t bother me you’re stupid answer. I honestly was so thrown off by her rudeness I never came to the event on Saturday and I was actually considering purchasing a new vehicle. Be careful who you have working your show room, it makes all the difference sometimes in your sales.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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