Danbury Pre-Owned Center

This dealer is a shining example of what gives used car dealers a bad name so watch them like hawks and double-check everything. They give you friendly, prompt service but while doing so, will nickle and dime you at every turn. First, they will tell you they are able to find you the best financing options but I was able to find a MUCH lower interest rate on my own in less than 5 min. And then then had the audacity to try to convince me to go with the higher quote. Clearly they're getting a kick-back. Second, insist on an itemized invoice. I had to ask 2 different people a total of 5 times and threaten to walk away from the deal to get one. Third, their registration and documentation fees are egregiously high so be sure to ask about them and factor that into your deal. Fourth, double-check all the documentation at closing. Even after confirming the loan terms with me, paperwork showed entirely different terms. And lastly, be sure you're getting all the benefits of your CPO Warranty. The last point on the Audi CPO Warranty states, "Your car is clean and fully fueled." The car had a half a tank of gas. I'll leave it to you to decide whether a dealer who conveniently made so many slips accurately performed the 300+ point inspection and certification process but for me, it was the last straw to a truly miserable experience.